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  1. Does Medicare cover home care?
    Medicare covers home care 100% as well as all Medicare HMO insurances.

  2. Does my insurance cover home care services?
    Most commercial insurance policies cover 80 – 100% of services; however, each policy is different. We will always get authorization prior to making the first visit.

  3. How long does it take to get home care services set up?
    Once a referral is made and we obtain the orders from your doctor, we can visit within 24 hours of when the referral was made. Contact us at (513) 842-1101.

  4. How long can I get home care services?
    The length of services is based upon the patient’s need as well as what their insurance policy allows. With Medicare, the visits are unlimited as long as there is a skilled medical need.

  5. Can I reach someone at Care Connection of Cincinnati 24 hours/7 days a week?
    Absolutely at (513) 842-1101!
    We have never had an answering service and you will always speak to an employee of our company.

  6. Will my nurse and/or therapist make visits on the weekend?
    Yes. Home Health is a seven day a week industry.

  7. Do the clinicians call my physician to give medical updates?
    All clinicians will communicate directly with your doctor's* office.
    (*The doctor who ordered the home health services.)

  8. How long is a typical home visit?
    Most visits are between 45 – 60 minutes, but may vary depending on level of care.

  9. What other services or needs can you assist us with?
    We share your concerns as your life at home begins to change and certain medical conditions alter the way life used to be. Assisting you and enabling your loved ones to enjoy the comforts of home we are able to provide and/or coordinate the following services for you:
    • Equipment Needs: Hospital beds, Over-bed tables, Trapeze bars, Bedside commodes, Wheelchairs, Scooters, Canes and walkers, Alternating pressure mattresses

    • Bathroom Safety Aides: Raised toilet seats, Safety toilet frames, Hand held shower hoses, Tub rails, Grab bars, Bath benches

    • Diabetic Supplies: Test strips, Alcohol swabs, Glucometers, Wound care

    • Respiration Therapy: Home oxygen concentrators, Portable oxygen, Sleep disorder machines, Nebulizer, Oximetry

  10. Can you explain the difference between Hospice Care and Home Care?
    Home care and hospice care are similar in the fact that they both can be provided in your home, but each provide to very different needs. Hospice is a special way of caring provided for individuals and families facing end of life issues. Efficient, compassionate and loving care is provided to all. Home care is for those who need help learning to cope with a recently diagnosed medical condition, hoping to avoid hospital stays with in-home care. Home care is provided to individuals who have left the hospital but still may need medical care while recovering and who may still need their medical conditions checked on a regular basis.